Refund policy

At PleatsArt, we want you to shop with confidence. If you are not fully satisfied with your order, we’re happy to help.

Returns

  • Returns are accepted within 30 days of delivery

  • Items must be unused, unworn, and in original condition with tags and packaging

  • Final sale, customized, or damaged items are not eligible for return

Return Process

To request a return, please contact us with your order number and reason for return.

📧 hello@pleatsart.com
📞 +1 213-774-4217

Once approved, we will provide return instructions.

Refunds

  • Refunds are issued to the original payment method

  • Please allow up to 10 business days after approval

  • Original shipping fees are non-refundable

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

Exchanges

We only replace items that arrive damaged or defective.

For any questions, please contact us:

📧 hello@pleatsart.com
📞 +1 213-774-4217